It is unlikely that any other type of communication can replace personal communication for a person.
But among the additions to this type of communication, there are those that are most comfortable for most people. The first place on this list, according to research, is occupied by a regular phone call.
The question arises: how is a telephone better than a video conference? Researchers tried to find the answer.
In their latest work, they were able to establish that communication via phone call, video call, text messages and voice communication complement personal interaction, but their degree of significance varies.
This is because, according to scientists, the more complex a technology is, the less it can satisfy our need for communication.
The results of the experiment showed that a regular phone call can reduce stress, loneliness and difficulties in social interaction, while video chat works just the opposite.
This may be due to the fact that when talking on the phone, people are less shy and do not feel the need to control their appearance and facial expression.
Yet the type of communication that causes the most stress in people is social media posts, comments, and information sharing.
