And completely normal people can use toxic phrases when communicating with colleagues, friends or relatives.
Such statements can be offensive. And if a person reacts emotionally, then a quarrel cannot be avoided, and perhaps even more serious consequences.
Toxic Phrases
We are talking about manipulative phrases. By using them, people try to put their opponent in a frame.
This means that as a result, you should feel guilty for what happens, and not the person who uses toxic phrases in communication.
"You are too emotional"
By using it, the person is trying to make you think that there is something really wrong with you.
To avoid further confrontation, it is better to say that you understand the reason for such behavior and that your feelings are always genuine.
"I didn't say that"
It's obvious that your interlocutor is forcing you to start doubting the strength of your memory. But no way!
Say that in different circumstances a person keeps different circumstances in his memory, therefore everyone’s attitude towards what happened is different.
That is, instead of solving memory issues, switch your attention to solving the real problem.
"Because that's who I am!"
In this way, a person tries to emphasize his dignity, character traits that others should take for granted.
Just say that personal qualities give no one the right to insult, hurt, or do anything that causes suffering to others.
Phrases can be different, the main thing to remember is that they destroy normal relationships, and in response to them you can always switch the attention of the opponent and others to solving real problems, and not insult each other.
