Not only expired goods and shortages of goods in some stores in Belarus have become the subject of complaints from customers.
Some citizens directed questions regarding this kind of situation to trade unions.
Each of them was studied in detail. In addition, the trade unions carried out express monitoring of the goods.
Public receptions
Dmitry Alekseychik, head of the main department of social partnership and labor relations of the Federation of Trade Unions of Belarus, spoke about what exactly Belarusians complained about and what exactly the express monitoring showed.
According to him, in order to promptly respond to the situation on the ground, in August trade unions opened public reception offices at regional (Minsk city) trade union associations.
And today citizens also have the opportunity to address all comments and suggestions on these issues to specialists every first Thursday of the month from 08:30 to 13:00 and every third Thursday of the month from 14:00 to 17:30.
In addition, - the trade union publication 1prof.by notes, - on the official website of the FPB, in a special form “Report the situation with prices”, you can also leave your requests.
What did customers complain about?
As for the August problems, the most frequent complaints to the trade unions were about expired goods in some stores in Minsk and the Brest region.
Customers also complained about the lack of selection of everyday goods.
Claims related to the revision of the operating hours of some stores in the Vitebsk region have also been recorded.
We work out each issue in detail. If necessary, we inform the state bodies within our competence for prompt resolution of controversial issues, - noted Alekseychik.
Express monitoring
As for express monitoring, one of them was conducted in connection with the hurricane that hit the Gomel region in July.
Trade unions checked the situation in the region with regard to the availability and affordability of goods in high demand (drinking water, bread, groceries, building materials, etc.).
Express monitoring was also carried out in stores of a number of large retail chains to determine the availability of everyday goods and their affordability.
In this case, special attention was paid to such products as bread, milk, cottage cheese, sour cream, eggs, pasta, flour, vegetables, sugar, etc.
According to Alekseychik, “no significant complaints were recorded.”
