When a quarrel occurs, the atmosphere around becomes tense. Both parties are on the verge of a breakdown and may display strong emotions.
Reaching a compromise in this case seems impossible. To reach an agreement, you need to lower the temperature, calm down. It all seems impossible, but one of the parties can help.
A person who is interested in improving relations can always extinguish a conflict. To do this, he can use several magic phrases.
Let's take a break to think things through.
In this case, you can stop the conversation, which will soon reach a dead end. But at the same time, there will be no escape from it. There will be a pause, to which everyone will agree.
During the break, it will be possible to achieve that the emotions will subside, that only arguments and some reliable information will remain. It will be possible to start discussing all this next time.
I understand that your point is that…
During an argument, the other person is offended by the fact that he is not heard. This makes him insist on his own even more actively. If you say these words, if you repeat something after your opponent, you will be able to make him relax.
He will understand that he is heard, that he is understood. Then all that remains is to use the information to find a compromise.
Help me figure it out
Everyone likes to be useful. If the interlocutor actively insists on his own, you should give him the opportunity to explain in more detail.
In this case, it may be possible to hear compelling arguments in favor of his point of view, and also give the opponent a chance to say everything. It is very likely that this will reduce the degree of tension.
What do you think can be done?
This will allow you to find out for sure what the interlocutor wants to get as a result of the conversation. It is necessary to give him the opportunity to voice his wishes.
Once the proposals are made, we can discuss how to achieve a result that would satisfy everyone. This will be more useful than simply arguing about nothing.
These phrases must be used in a conflict. If you just scold, there will be neither a loser nor a winner. And that will definitely not be good for anyone.
