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"They don't know how to listen": how to work with such colleagues and management
11.11.2024 10:20
Poor listening skills can be caused by a number of reasons.
Factors such as a person's character, the way they perceive information, as well as workload and stress can play a role .
If you are facing this problem, here are some tips that may help:
Be clear and specific
People who "don't know how to listen" often simply don't understand what is expected of them. Try to formulate your thoughts as clearly and specifically as possible.
Use visual cues
For example, if you have a complex idea, try communicating it using a diagram or infographic.
Create a favorable atmosphere for communication
This may include choosing an appropriate time and place for the discussion and creating a calm and respectful atmosphere.
Practice active listening
This may include paraphrasing and confirming that you have understood, as well as asking questions for clarification.
Give feedback
If you feel like your coworkers or management aren't listening to you, don't hesitate to let them know.
It is important to do this tactfully and constructively so as not to cause offense.
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