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How to Deal with Criticism in Business
17.07.2024 19:20
Updated: 28.09.2024 01:32
When it comes to business and business success, you will have to get used to some form of criticism.
After all, constructive criticism can be very helpful and can make you better than you thought.
But sometimes destructive criticism makes things worse, so it's important to be able to cut through emotions and separate different types of criticism.
You must understand who to listen to and who to ignore.
Friendly criticism
People who offer friendly criticism are often your supporters. These are the people who care about you and want you to succeed.
They often use criticism to build resilience, not to knock you down.
They want you to make a statement to the world, but you have to understand that sometimes their ideas and plans are good and sometimes they are not.
You're more likely to listen to this kind of criticism because it comes from known advocates, but be sure to make sure all friendly advice is based on facts.
Indifferent criticism
People who give cold shoulder criticism are usually not so much concerned with hurting you as they are with conveying the truth and facts about the issue.
These may simply be argumentative people who believe that their opinion can make a difference. All their criticism is not personal; they are often objective. It is important to listen to this type of criticism, and also to pay attention, as before, to the facts presented.
Hostile criticism
Today, such critics are called trolls. This type of criticism has no objective or supporting reason.
Such criticism is intended to humiliate, attack, control and undermine authority.
You can recognize this type of critic because they attack and try to get on your nerves.
Oddly enough, even this kind of criticism can be useful, but for the most part these people should simply be ignored.
To evaluate criticism, consider the following:
- How true is everything said? List the facts of the situation so that you can determine what is truly true and what should be attributed to just an emotional outburst.
- How can I change this? If any good comments were made, will they lead to changes?
- Do I care? If the criticism comes from a hostile source, do you really care what the person thinks of you?
- How can you turn criticism to your advantage? Now that you have received feedback, how can you turn the facts of criticism into a positive?
Every time you are criticized, it is important to be able to see and hear the interlocutor, perceiving the primary information impartially.
Don't get defensive right away. Everyone has their pros and cons, and while you may want to ignore someone who gives hostile advice because they're rude, listen to what they're saying - there may be some truth to what they're saying.
After all, no matter the reason why the critic is giving you advice, as long as there is truth, you can use it to your advantage.
Earlier, businessman, entrepreneur, media manager, and media expert Vitaly Kisterny told how toconduct meetings and get the most benefit from them.
