How to Get Your Employees to Do What You Want
Most business owners face this problem. It is one of the most common frustrations we hear about.
You want your employees to do exactly what you want them to do, and to do it the way you want them to do it.
That sounds simple enough. So what's wrong? And how are you going to get your employees to do what you want them to do, and get it right the first time?
Just sit down for a minute and think about it. Sometimes it's really hard to even force yourself to do something (stick to a diet, make plans for the new year, etc.).
If you have a lot of trouble getting yourself to do anything, how are you going to get anyone else to do it right?
A simple solution that can make a big difference: It's all about your business systems, not your people.
If you have the right systems in place and they are implemented effectively, you will get the right results from your people. This will almost always happen.
An island resort manager spoke of a similar problem. Many of his staff were native islanders, living and breathing "island time." You can imagine the difficulties of managing results in such an environment.
He found that he was telling his employees to do one thing, but it was producing a huge variety of different results. He then provided each employee with detailed instructions.
The environment in which they operated really condensed the whole effect, so that without systems and procedures there would have been complete chaos.
The manager even had systems and procedures for systems and procedures. This was the only solution he found to keep the resort running and achieve the results he wanted.
How to Sort Your Systems
You may be wondering how to get started with implementing systems and procedures. Why not create a systems and procedures manual? This can come in a variety of forms: printed, online, on-screen pdf, etc., depending on what suits your type of business and what will be easily accessible to your employees.
Sure, it will take some time, and you won't develop actionable strategies overnight. But given the frustrations to date, it's probably worth it.
The time spent will be worth it in the long run when your employees get it right the first time!
With systems and procedures you can employ people with the right attitude and train them to work with the systems.
• Develop a system.
• Follow the order of actions.
• If people are guided by a certain system, the work will be done the way you want it to be done.
Systems run businesses, and people run systems.
Earlier it was reported that Russia had relaxed the requirement for the mandatory sale of foreign currency earnings.
